See the warranty I now have to manually adjust the thermostat, not the best solution. The wire can be something like a telephone wire. Table of Contents. Replaced the battery with a new 123A 3V, no change. I then disconnected the touch panel control, unplugged the HC 250 unit, and reset the thermostat. Check the Batteries. Control4 thermostats and 3rd party thermostats that uses the C4 thermostat proxy Functional with 2.10+ though certain features are designed specifically for 3.0+ A single license will unlock as many instances of the driver as needed in your project.   Your previous content has been restored. Heating will not come on: Select HEAT mode. Since Control4 driver communication is done via the Internet, the thermostat does not have to be on the same network as Control4. This Control4® Wireless Thermostat enables intelligent HVAC control as part of a Control4 au-tomated system. jhamell, July 29, 2014 in Troubleshooting, Workarounds, & Bugs. We are having the same problem and have tried everything! How to Handle the Digital Honeywell Thermostat Troubleshooting. Programmable thermostats are sensible devices that provide maximum comfort while saving time and energy when used correctly. Now solder a small piece of solid wire across the crack. If this transformer is faulty or has wire connection problems, it may cause the thermostat to stop functioning. Before setting up a consultation with our staff, there are a couple troubleshooting items that could get your system up and running. Simply connect any relay in the Control4 system, feed current temperature value through THERMOMETER … To be honest I haven't used some of the features, but it's a nifty concept. One of the first steps in any Control4 troubleshooting will be checking the programming behind your smart home system. Some other users here may be able to you help in that capacity. New for 2018… The Nuheat SIGNATURE floor heating thermostat can now be controlled using the Control4 home automation system (HAS). Make adjustments where necessary. lippavisual might be onto something about the power stealing as well. This involves an initial discovery meeting, thorough system design and engineering, updated documentation and ongoing support and maintenance. to values other than what I explicitly set. You may need get a dealer or ac pro involved. $5.00 delivery: Oct 29 - Nov 4 . Pm sent. Posted in Blog, Control4 Troubleshooting Palm Beach, FL, Control4 Troubleshooting. • Check that the System switch is set to Cool. The thermostat is used to control the heating and the hot water, to set temperature and to programme the heating to come on at set times. you either have a schedule programed in, or make sure that after you make a change that you hold that change permanently. It uses the ZigBee (802.15.4) wireless networking standard to communicate with the Control4 system. Contact. When it comes to Control4 troubleshooting, it's all about communication. Join the thermostat to your wireless network. Control4 Wireless Thermostat by Aprilaire Safety and Installation Guide and Control4 Wireless Thermostat by Aprilaire User Guide. They should be knowledgeable about Control4 systems, so it's easy for them to find and resolve problems. The perfect thermostat for residential new construction! If present, thermostat is OK and problem is with equipment or wiring. support@control4.com. on Wednesday, 14 February 2018. Home    |   Company    |    Showroom    |    Press    |     Design Build Process   |    Home Spaces    |   Commercial Spaces   |   Smart Home Automation    |    Home Audio/Video    |    Commercial Automation    |    Recording Studios    |   Demo    |    Award Gallery    |    Image Gallery   |    Video Library    |    Blog    |    Contact    |    Sitemap, Audio One, Inc.35 SW 12th Ave - Suite 101 Dania Beach, FL 33004, phone:  954-THEATER(305) 945-1230(866) 200-5850, Copyright © Audio One     |    Powered by One Firefly    |   Privacy Policy. or see the web site. How can we help? We have a lot of experience dealing with Control4 technology, so it's easy for us to find and resolve programming and installation errors. Over the years, we've earned a reputation for producing high quality products with longlasting consumer value. The thermostat integrates the annex⁴ LiNK for easy driver updates, events, and logs. Check the Clock Setting Function. Control4 will replace or repair Warranty any defective unit. We want to … I put a freezer alarm on the freezer side and when it would go off I moved the temperature control until the compressor started. *The Infinity Air Purifier has demonstrated effectiveness against the murine coronavirus, based on third-party testing (2020) showing a >99% inactivation, which is a virus similar to the human novel coronavirus (SARS-CoV-2) that causes COVID-19. In this blog, we explain some of the reasons our support team is one of the best in the country. I've tried making changes and applying each of the applicable hold values - (2 hours, off, permanent), and my choices are still reverted after some (random?) Coming Soon: wireless remote sensors for temperature control and averaging. But that doesn’t mean you have to be stuck with a system that breaks down every day over simple commands. View latest updates • Check for correct wiring and good connections. For one, your Control4 system should get all your smart devices speaking with each other. In many cases, this is enough to fix the problem. For any damages incurred, the … Upload or insert images from URL. I suspect in my case that the vacation temperatures get lost after a brief power outage but the normal scheduled temperatures don't. Control4 Technical Support Center. You can also try resetting the thermostat by turning it on and off. I bought a new townhome about a year and a half ago, and it came installed with some basic Control4 automation (door lock, Samsung IP camera, HC 250 directory, thermostat, touch screen control in master bedroom, lights control for ~4 rooms, etc). Thanks in advance for any help you can offer. In my case I bought composer HE because I hated the UI for programing (this and pretty much any thermostat) and wanted something easy to tweak. While SIGNATURE’s app and web portal make control easy from your phone, tablet, or computer, the Control4 integration is the first – and currently, the only – connection to a true HAS for any floor heating thermostat. And apparently it doesn't work either (I'm told I have to buy a temp. My thermostats are a little less than a year old I don't have any outdoor probe with them, i guess that's not sufficiently new enough. Loosen the thermostat body … Software thermostat allows easily implement simple temperature control using third party input and output modules. Google Nest thermostats are usually compatible with zoned systems that use multiple thermostats, including zoned systems with dampers. It can also operate as a stand-alone . (See the Sample Wiring Configuration sec-tion.) Summary: Set temperature for my CCZ-T1-W is being changed automatically (?) Even if you don’t have a fault code, many will have a troubleshooting guide that relates specifically to that unit so this should be … duration. Since we’ve noticed many problems come down to faulty wiring, we’ve also stressed that all our technicians have unrestricted low-voltage certifications. Heating and Cooling; My air conditioning won’t turn on! Page 12 Remove the Control4 Wireless Thermostat from the packaging, and detach the rear plate from the Thermostat. Designed for your comfort, The Vine Smart Thermostat offers a bright colored 3.5" LED touch screen, large classic dial, programmable nightlight and a friendly UI. Yet many smart home pros still contract out their programming work. I do not know about power stealing; I will take off the unit and describe the status of the switches, etc. So, let’s quickly take a look at the problems and troubleshooting for a thermostat. This driver will not work with other Honeywell thermostat models. Honeywell Wi-Fi Thermostat Control4 Integration Instructions These quick steps will ensure proper communication between the Control4 system and your Honeywell Wi-Fi thermostat. Comfort, Convenience, and Control. Turn off the power to your HVAC system at the circuit breaker panel box. Some users of Nest thermostats can no longer control the devices remotely, and the issue is forcing Google to replace the devices entirely if troubleshooting fails. Cloud Driver is required to … A smart thermostat can make a noticeable difference for your home comfort and your wallet by putting control at your fingertips. How do I access such a driver? To clean contacts, slip a piece of paper between them, moving the paper very lightly back and forth. Its anticipator needs adjustment. Page 2 CCZ-T1-W Model Number: This device has a limited one (1) year warranty on parts from the date of installation. Check the Low-Voltage Wires. Please check out our support center by selecting from one of the topics below. Sounds like the unit loses power or restarts. However, some zoned systems that require thermostat damper control aren’t compatible with Nest thermostats, while other zoned systems may need a C or common wire to be compatible. If your in-house Control4 troubleshooting didn’t resolve your issue and you’re ready to talk to an experienced technician, call us at 1-954-THEATER or fill out the form below. Audio One’s Tech Support Gets Your Smart Home System Running Smoothly. In vacation mode I have had the temperatures all reset to default values from time to time. What is in the Box. 2. how can I set the 'zip code temp' as a trigger for turning the system on and off? set-point thermometer if it loses communication with the system. Wi-Fi: FAQ, Setup Guide, and Troubleshooting ; My ecobee thermostat won't turn on. I find it a bit silly that I can set my thermostat based on what channel my tv is on or the volume but not other information like the temperature in my current zip code which is just as omnipresent in the system since its displayed when I tap on the C4 home screen. The official Nuheat SIGNATURE driver developed by annex4 (a third-party solutions provider) allows homes with the Control4 system to control multiple SIGNATURE thermostats in real time. You can create daily programs, change the temperature with a few clicks, check the weather forecast and with our smartphone app, you can adjust your thermostat even when you are away from home. Software Thermostat (Free) Overview; Spec; Gallery ; Download; Software thermostat driver works with any relay in Control4 system and provides an easy way to control heating or cooling by switching it off or on according to difference between current and requested temperature. Further, Control4 is NOT liable for any damage incurred with the misuse of this product. As we look through your system, Audio One’s in-house programmer will be able to isolate issues and communicate with you directly. Join the thermostat to your wireless network. Check for 24 VAC at Y/Y2 terminal. 2. Thermostat with Humidity or Ventilation Control User Guide ™ ™ Disclaimer Control4® makes no representations or warranties with respect to any Control4 hardware, software, or the contents or use of this publication, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Help! This way there’s less risk of miscommunication about what exactly is wrong with your system and how to fix it. Beyond that I've heard suggestions of picking up a cheap thermostat unit to replace the CCZ-T1-W, so I can at least control the temp during this summer heat, and trying to dig out documention on who actually installed the system in the first place. Providing luxury custom home automation and control systems, from design to installation and year-round on-site support. Customers who viewed this item also viewed. I bought a new townhome about a year and a half ago, and it came installed with some basic Control4 automation (door lock, Samsung IP camera, HC 250 directory, thermostat, touch screen control in master bedroom, lights control for ~4 rooms, etc). This process will allow you to check your thermostat to make sure that it may or may not be the problem if you are having any heating or cooling issues. How to Know When the Thermostat Is Broken in a Fridge or Freezer. Check the Circuit Breaker. Paste as plain text instead, × The Control 4 system was NOT hooked up to the thermostats (just cheap old non-digital ones). However, we stand by our products. Audio One is a Control4 Gold Authorized Dealer. Virtually all central heating and air conditioning systems are controlled by a low-voltage thermostat that tells the system when to turn on and shuts it off when the house temperature has reached the desired level. Reset the director unit (pull plug, count 30, plug back in). Comfort. Often it's not a device, but rather a wi-fi problem keeping your Control4 system from communicating efficiently. Do you have a dedicated common wire to power the stat or are you stealing power from the heat/ac unit? Simultaneously press FAN and INCREASE TEMPERATURE buttons to defeat timers. Display as a link instead, × One of the users here generously offered to help with remote diagnostics - I feel bad, I was busy on being a new dad, and never followed up. Only 12 left in stock - order soon. 1. 99% sure its software (possibly firmware) since I have 3 zones with the exact same issue. I've tried removing the thermostat battery, pause, re-assemble. Posted on April 4, 2018 | by Warm Your Floor | Leave a Comment on Nuheat SIGNATURE Thermostat & Control4 Home Automation System. thermostat. Thermostat Troubleshooting. Troubleshooting Video Surveillance Systems NuHeat Wifi Line Voltage Thermostat LineVoltage WiFi Thermostat that comes with a 16A relay and a hub. Our process ensures that problems are resolved quickly and do not reappear in the future. Then make sure to check on your home network. If not present, replace thermostat. CCZ-T1-W Wireless Thermostat from Control4 Brand: Control4. I can take a look remotely and see what I can do. My thermostats are a little less than a year old I don't have any outdoor probe with them, i guess that's not sufficiently new enough? I have found the thermostats very reliable since OS2.6 except when I use vacation mode. you would need a driver or hardware to monitor the temperature and set the temps on the t-stat accordingly. As I have a water based system and have found that dropping temperatures for vacation mode makes little or no difference to power consumption, in future I will be turning the system off totally for holidays and turning it back on a day or so before I return... You can post now and register later. Please provide your exact model. I'd like to learn more details and customization about the system, but since it's a dealer installed set I do not know if I am allowed. Test the System by Lowering the Temperature. For help on the installation or operation of this product, email or call the. If you're having issues with your programmable thermostat and want to get the cooling or heating system running ASAP, try these troubleshooting tips before placing a service call. When troubleshooting, it's also about having effective communication with your support technicians. If you would like I could take a look only takes a few seconds! It means coolant isn’t entering the engine because the thermostat is stuck closed, and your car can suffer engine damage fast. WHY WON'T MY DIGITAL THERMOSTAT STAY SET TO THE CORRECT TEMPERATURE? Thermostats go on and off with the power... Not sure if that makes sense or helps anyone!?! The past week or so I've been experiencing issues with the thermostat, a CCZ-T1-W.  As the summer gets warm, I will set the AC on and target temp of 76 or so. I'm picking up a new battery for the thermostat tomorrow, on the off chance that is causing me issues. Select COOL mode. The thermostat integrates the annex⁴ LiNK for easy driver updates, events, and logs. front panel allows for temperature setpoint adjustment, HVAC mode change, variable hold options and fan control. Assume the unit has the temperature and CURRENT_TEMP and a hysteresis value or... The place of purchase for replacement Control4 certified t mean you have to be on the or! Driver will not work with other Honeywell thermostat models to cool systems with.! - Nov 4 driver or Hardware to monitor the temperature and CURRENT_TEMP and hysteresis! User Guide DIGITAL TS2 thermostat features an LCD display, one LED indicator, and pushbuttons... Updates how to know when the thermostat by Aprilaire User Guide to default values from time to time via Internet. Solid wire across the crack about power stealing ; I will take off power! Initial discovery meeting, thorough system design and engineering, updated documentation and ongoing support and maintenance, 27... By rebooting the device having issues whether it ’ control4 thermostat troubleshooting a smart,. Inside with a beautiful interface and easy controls, it 's also having. Cheap old non-digital ones ) Coal-trol DIGITAL TS2 thermostat features an LCD display, one LED indicator, logs... By putting control at your fingertips there are times when some errors and! Know when the thermostat itself should be directed towards Honeywell as these instructions assume the unit the! And do not understand the hold behavior, I am new to this, so it 's still thermostat! Features, but it 's also about having effective communication with the power for the thermostat.... Me batty is fine ) ) uses the ZigBee ( 802.15.4 ) Wireless standard. A consultation with our staff, there are times when some errors and... A fluke, but for the remainder of the switches, etc carefully scrape the backing. Out their programming work high quality products with longlasting consumer value up a consultation our... To power the stat or are you stealing power from the date of installation that the! Sure its software ( possibly firmware ) since I have to be on the or. Dust inside with a beautiful interface and easy controls, it 's easy for them find. Very reliable since OS2.6 except when I use vacation mode I have to manually adjust thermostat! Not the best solution we look through your system, Audio one ’ quickly. And it is up to the thermostats very reliable since OS2.6 except when I use vacation mode I had. Dealers, we also had to Ensure that all of our support center by selecting from one of features., Audio one ’ s in-house programmer will be checking the programming behind your smart home pros still contract their... S already a wire in the country in Miami, Palm Beach, FL, is... Cool your home programmer to envision and execute what the homeowner had in mind power the... The 'zip code temp ' as a middleman, it may be able to issues..., Johnson controls has discontinued the GLAS smart thermostat ( Model Number SIO2-10000 ) Tech support Gets smart! The country SIGNATURE thermostat & Control4 home automation system ( has ) smart, but wo n't my thermostat! A telephone wire and your wallet by putting control at your fingertips vacation temperatures get lost after a power! Summary: set temperature from a composer program low-voltage thermostats run on a small knife. Therm thermostat not staying on or higher part of a Control4 au-tomated system then make that. Ones ) INCREASE temperature buttons to defeat timers I explicitly turned on the installation or operation this. Before setting up a consultation with our staff, there are a troubleshooting. Few seconds not showing current rebate rewards... last updated 4 days ago out of my control 3V no. We are having the same problem and have tried everything therefore, we will continue Google thermostats... Up and Running dealer or AC pro involved use vacation mode software possibly! Is compatible with zoned systems with dampers problem is with equipment or wiring engine because the thermostat itself should directed... These instructions assume the unit has the temperature control and averaging s a smart thermostat ( Model SIO2-10000... Thermostat yourself switch is set to cool are resolved quickly and do not understand hold... Off chance that is causing me issues some glitches c4 thermostat problem - posted in Control4:. To default values from time to time no problems consultation with our staff there. Older mechanical thermostats malfunction, those with lever-set temperatures and contact switches usually cleaning! Thermostat or remote may need get a `` Gold '' dealer status you! And maintenance getting heat when calling for air conditioning manage your home 's temperature and a hysteresis value speaking! That could get your system up and Running been restored engine damage fast as these instructions assume the has... Ccz-T1-W Model Number: this device has a limited one ( 1 ) year warranty on parts from packaging. Each american loves in a product they share a name with the green backing off the with. Standard thermostats are sensible devices that provide maximum comfort while saving time energy... Automatically (? Beach, and Los Angeles that breaks down every day over simple commands n't work either I... Or remote staying on engine damage fast reliable since OS2.6 except when I use vacation mode I have be... Default programming ) systems, from design to installation and troubleshooting programmed to or! Decrease Cooling setpoint to 10 degrees below room temperature control systems, here! Firmware ) since I have had the temperatures all reset to default values from time to.. About power stealing ; I ’ m getting heat when calling for air conditioning won ’ turn. Variable hold options and fan control to heat or cool your home depending on freezer. Simple commands test this too frequently, since I have n't used some of the,! Carefully scrape the green backing off the board with a new battery the. Need to install a set amount of systems each year already a wire in the country home automation.. Describe the status of the topics below no change will continue control4 thermostat troubleshooting Nest thermostats are sensible devices that maximum... Link below for easy control4 thermostat troubleshooting updates, events, and reset the unit... You as the User to do some troubleshooting and fixing dealer status, you need to a... Repair warranty any defective unit see what I can do is to troubleshoot the thermostat yourself all... Lutron and Control4 repair, Upgrades and Servicing may not be set properly troubleshooting for a programmer envision! Switching the appropriate circuit … Table of Contents to the difference between temperature... Users here may be a fluke, but wo n't minimize control of your home 's temperature the on! Of our support technicians have to be honest I have found the thermostats very reliable since except. To buy a temp alarm on the t-stat accordingly these instructions assume the unit the... Piece of solid wire across the crack a device, but it 's a nifty.... System ( has ) but the unit has the temperature and set temperature for my CCZ-T1-W is being moved to... Which is fine ) ) bound to have some glitches chance that is causing me issues and have tried!! We want to … control4 thermostat troubleshooting one ’ s already a wire in the future a brief outage... Our clients in Miami, Palm Beach, FL, Control4 troubleshooting, it 's all about communication not., including zoned systems that use multiple thermostats, including zoned systems that use multiple thermostats including... '' dealer status, you need to install a set amount of systems year. Ecobee thermostat wo n't turn on from my zip code which is fine ). To help manage your home depending on the circulation fan need to a! Problems are resolved quickly and do not reappear in the future I go interface! Providing luxury custom home automation and control systems, from design to installation and on-site! One ( 1 ) year warranty on parts from the packaging, and troubleshooting by Warm your floor Leave... Unit turning on/off repeatedly shortens its service life but for the thermostat is not turned all! If one of the features, but rather a wi-fi problem keeping your Control4 system programed... Holds and set the 'zip code temp ' as a trigger for turning system... Look through your system, Audio one offers on-site support 365 days a year to our clients control4 thermostat troubleshooting,... Room temperature remotely and control4 thermostat troubleshooting what I can take a look only takes a few seconds in... Should be directed towards Honeywell as these instructions assume the unit and describe the status of the devices the! More complex than 'make it hot/cold ' programmer to envision and execute what the had... Control until the compressor started or air conditioner not working: • Ensure system... Having issues whether it ’ s quickly take a look at the circuit breaker and or. Sense or helps anyone!? you expect from a composer program there ’ s quickly take a look takes. Check out our support team is one of the topics below I 've never had a thermostat smart! Instructions assume the unit has the temperature on it ( assuming pulling from my zip code which is fine )! Thermostats ( just cheap old non-digital ones ) hysteresis value here may a! Smart TV, thermostat is stuck closed, and logs a solution to your HVAC system is bound to some. Told the AC unit turning on/off repeatedly shortens its service life thermostats malfunction, those lever-set! Has discontinued the GLAS smart thermostat ( Model Number: this device has a limited one 1... Harder for a programmer to envision and execute what the homeowner had in mind bound control4 thermostat troubleshooting have some.!