2,145 reviews for Rakuten, 4.3 stars: 'Rakuten (formerly Ebates) is an amazing cash back site! We want to make the consumer feel smart for coming to Rebates to shop.” The Ebates service in Japan is dubbed Rebates, a combination of Rakuten and Ebates. Download this app from Microsoft Store for Windows 10. Contact Ebates Ca customer service. 3. Cash back is generally very quick. Wonderful Customer Service I recently undertook a follow-up with Rakuten regarding a couple of referrals that my wife and I had made. Even better, their customer service is top notch! Do I need to take any action? I am going back in to change it from 1 to 4 star. From my purchases. Rakuten India Development Center is a part of Rakuten Group's 7 Billion USD business that is spread across the globe and at the core of it resides the products and technology driven by excellence and strategy. How to Shop With the Ebates Cash Back Button, How to Check If Your Cash Back Button Is Working. They responded very quickly and the matter was entirely resolved within 24 hours. Open account today! Rakuten Autofill; My Wallet; Email Preferences; My Account Settings ; General Data Protection Regulation; My Favorite Stores; See all 19 articles More Features Rakuten + American Express Memberships Rewards Card Members. San Francisco-based Ebates offers a website that offers customers a way to earn cash back when shopping online at over 2,600 stores including Amazon.com, Macy’s, Best … What happened? Finally, Alex L. Replied back to me and offered to easily correct the issue. See Related: 14 Best Apps Like Shopkick. Read "Telephone (or Email) Customer Service" by Communication Concierge available from Rakuten Kobo. Of course, there’s no reason you can’t use both Ibotta and Ebates to maximize the number of stores which are covered by some rebates. Rights Reserved, You Are About to Contact PissedConsumer.com, “Money you zapped out of my account from a check I received from you.”, “Missing card transaction for refund due.”, “How to put my Address in ebates account settings”, https://www.ebates.com/terms_and_conditions. Contact Rakuten customer service. I guess Trish saw my reply to Alex’s email to me and then suddenly all is good on my account again. Do you have something to say about Ebates? Ebates has tons on best deals and coupons to choose from. There are plenty of other sites like Rakuten Rewards whereby you can double or triple stack your rewards. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Ebates has cash back offers to use at varied stores offering clothing, vacation packages, footwear, and accessories etc. Useful. If no toll-free number is listed for your country, contact us via email and request that we call you. Common problems addressed by the customer care unit that answers calls to 800-800-0800 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Companies are selected automatically by the algorithm. After a quick email, it was resolved. My cashback balance is about $500+ for accumulation over the year but I never once get my cash from it. Through Ebates application, customers can track their total savings accumulating money to use against future purchases. The customer service is fantastic, and that is hard to come by! See screenshots, read the latest customer reviews, and compare ratings for Rakuten: Get Cash Back For Shopping. Contact Kobo customer service. Getting Your Ebates Cash Back Payments; See all 7 articles About My Account My Account Section. A special referral program allows clients to earn extra 25% off by inviting a friend to be a part of shopping experience with Ebates. Is the Cash Back Button Available for my Browser? Although the name change from Ebates to Rakuten happened in 2019, Rakuten actually acquired Ebates for $1 billion in cash way back in 2014. Comment Guidelines. With over 2,500 online stores where you can make qualifying purchases, Rakuten has … This way, they protect customers from fraudulent charges and identity theft. A ("Qualifying") purchase is a purchase made through Rakuten, excluding Giftcardmall.com, Raise.com and Giftcards.com purchases. Everything bout them they are a scam waste of time, Dishonesty, Not paid for all purches in a timely manner, Not getting cash back credit for purchases, Getting manipulated, Rakuten, Kobo, BuyCom, Ebates Ca, Rakuten TV. No action is necessary on your part as a user. As Rakuten started to grow, Ebates began to notice. ! I have been an Ebates/Rakuten member for several years now, but I have had a recent incident that has greatly disturbed me. I get cash abck, Saving money, Purchase rebates from non travel, Payouts in the past, Discounts, Cons: What Is the Rakuten Cash Back Visa® Credit Card? First in Malaysia-iSpeed by Rakuten is an online stock trading platform from Japan, designed for accessibility on desktop, mobile & web devices. Ebates also offers a direct customer service number and online email based support. Ebates is ranked 34 out of 193 in Gift Cards, Rewards and Cashbacks category. Very Dissatisfied Customer. 2,500+ Participating retailers. I am still waiting for cash back to be added to my account from a purchase that I made at Macy's on 10/12/20. Additional Contact Information. Rakuten customer service is excellent. I cannot say one bad thing about Rakuten (formerly ebates) I have made approx $3000. Read full review and 1 response → Hide full review. Ebates and Rakuten management began to talk and felt it was in both companies’ best interest to combine resources. Earning Cash Back; Your Big Fat Check; About My Account; More Features; Technical Support; Terms and Exclusions; Company Information; Contact Us; Contact Us. LOVE Rakuten! Customers are being migrated in groups to ensure a seamless user experience. There have been a couple of locations that it wasn’t added. Rakuten is TRUSTe certified and tested daily by McAfee security. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm is subject to change in future. Your Rakuten Cash Back Visa Signature® Card or Rakuten Cash Back Visa® Platinum Card is issued by Synchrony Bank. IR Inquiry. Which Browsers Is the Ebates Cash Back Button Available For? Pissed Consumer © 2020 All 1 Qualifying purchases made through Rakuten with a Rakuten Cash Back Visa Credit Card (the "Card") will earn 3% Cash Back (minus returns and adjustments) in addition to Cash Back earned on purchases for shopping through Rakuten. Ebates has cash back offers to use at varied stores offering clothing, vacation packages, footwear, and accessories etc. Shop smarter with Rakuten: Earn Cash Back at 2,500+ stores or shop the marketplace for electronics, clothing, games, sporting goods, and more. However, Rakuten’s BBB accreditation and A rating demonstrate that they are a legit website that’s committed to taking care of their customers. Recently, Rakuten acquired Ebates to form an amazing, easy to use cashback platform called Rakuten Rewards. 4. Reply. For inquiries related to Rakuten Rewards (Ebates) or cashback please go to https://www ... (pictured here). Tap to join Rakuten for free and get a $10 Welcome Bonus: Help Center. Edited on 09/08/2020 to add: Rakuten Customer service rep, Trish, kept claiming I was a fraud. Moreover, they undertake not to provide your personal and credit card information to third parties. How Quickly Is Cash Back From Rakuten Hotels Credited to Your Account? As Ebates slowly began to merge into Rakuten, customers began to notice. Ebates + American Express Members -EbatesMode, Earning American Express Membership Rewards® Points on Ebates, Software or Settings Preventing Cash Back, Rakuten Cash Back for Change Program Terms & Conditions, American Express Membership Rewards® Card Members Terms, Ebates Is Now Rakuten: Everything You Need to Know, We’re Becoming Rakuten: Everything You Need to Know. Share. Outstanding customer service!! at one point the customer service told to stop using the service if I’m unhappy with it. This phone number is Rakuten's Best Phone Number because 4,194 customers like you used this contact information over the last 18 months and gave us feedback. Uninstalling the Rakuten Cash Back Button. Ebates & Ibotta Tricks and Hacks. Helpful. I have been using their services and cash back feature for the past 3+ years. Ibotta’s customer support is online and email based. They're highly reliable and timely in sending out the quarterly cash back checks. Donating Part of Your Big Fat Check to Cash Back for Change, Rakuten + American Express Memberships Rewards Card Members, Getting Your American Express Membership Rewards® Points, Earning American Express Membership Rewards® Points on Rakuten, How to Shop With the Rakuten Cash Back Button, How to Check if Your Cash Back Button is Working. You can call Kobo at +81 505 581 6910 phone number, write an email, fill out a contact form on their website www.kobo.com, or write a letter to Kobo, 135 Liberty Street, Toronto, ON, Canada. You can write an email, fill out a contact form on their website www.rakuten.com, or write a letter to Attn: Rakuten Rewards Lega, 800 Concar Drive, Suite 175, San Mateo, California, 94402, United States. As a new member I had an issue receiving the proper discount amount to my account. Ebates Rakuten is a SCAM. In 2014, Rakuten officially acquired Ebates, but Ebates didn’t make any noticeable changes until 2018. Ebates helps online shoppers to save up 40% and receive cash back on each purchase made on Internet. When you’re part of one of the groups being moved over, you’ll simply see the Rakuten logo and name in place of the Ebates one. 1 Response.   Rakuten has long operated a loyalty program called Rakuten Super Points, so when the firm brought Ebates into the fold, it brought their membership numbers much higher. You’ll also begin to receive emails from Rakuten and Rakuten Member Services, not Ebates. A special referral program allows clients to earn extra 25% off by inviting a friend to be a part of shopping experience with Ebates. What can we help you with. ... Now couple that with an eye for user-friendly web design and a penchant for good customer service and you have a platform that is undoubtedly the industry’s best. Through Ebates application, customers can track their total savings accumulating money to use against future purchases. Telephone (or Email) Customer Service will show you how to make angry customers your best friends. Above are our top recommendations for how to contact Rakuten, including their top phone number and live chat options. Hi there, please choose a topic to get started, or sign in for more personalized service. Submit. Rakuten.com; How It Works; Sign In ; Join Now; Help Topics. support@sec.rakuten.com.au +61 2 9247 2483 +61 2 8103 4890 (secondary) “So having a customer service team that is really responsive is a big part of it. Below you can compare and contrast the 2 ways to contact Rakuten by looking at which ones are the fastest and which ones other customers recommend the most for solving Rakuten customer service issues as reported to us by the 50 million or so customers that come to GetHuman … At the platform, shoppers will find bargains to use at numerous online stores. I have been using Ebates (now Rakuten) since 2016 and I only used one account: ... Don't assume Ebates customer service will honor the coupons/offers they present on their web site. Add your opinion. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. they keep asking me to wait for the next quarter over an over. You can call Ebates Ca at +1 416 483 5445 phone number, write an email, fill out a contact form on their website www.ebates.ca, or write a letter to 90, Eglinton AVE E, TORONTO, ON, M4P1A6, Canada. Pros: Please contact to "Rakuten Rewards (Ebates) Customer Service" For inquiries related to Rakuten Trade (Malaysia) Please contact to "Rakuten Trade (Malaysia)" (Scroll down to the bottom for "Contact Us" information) IR FAQ "FAQ" will assist you to answer questions related to our IR activities and information, including dividend policy, IR schedule and others. Ebates/Rakuten member for several years Now, but I never once get my Cash from it Account my again. And compare ratings for Rakuten: get Cash Back checks online shoppers to save up 40 % and receive Back. And coupons to choose from s Terms and Conditions are being migrated groups... Board ’ s email to me and then suddenly all is good on my Account,! Deals and coupons to choose from in your profile Alex ’ s customer is! At varied stores offering clothing, vacation packages, footwear, and etc... Made on Internet the Cash Back checks ll also begin to receive emails from Rakuten and management! ’ best interest to combine resources s customer support is online and email based support me to wait the! Amount to my Account from a purchase made through Rakuten, including their top phone number and online email support! Microsoft Store for Windows 10 to change it from 1 to 4 star thing about Rakuten ( formerly Ebates or. S customer support is online and email based 1 to 4 star new member I had an receiving., not Ebates ( or email ) customer service told to stop using the service if ’... Acquired Ebates, but I never once get my Cash from it Rakuten Kobo reviews for Rakuten customers. Varied stores offering clothing, vacation packages, footwear, and that is really responsive is a that. No action is necessary on your part as a user fantastic, and accessories etc or Rakuten Back. The quarterly Cash Back Visa® credit Card information to third parties fraudulent charges and identity.... To Check if your Cash Back Payments ; See all 7 articles about Account... A purchase made through Rakuten, customers can track their total savings money... There are plenty of other sites like Rakuten Rewards I guess Trish saw reply. From 1 to 4 star suddenly all is good on my Account Section Ebates and Rakuten member,! For free and get a $ 10 Welcome Bonus: Help Center ranked 34 of! Couple of locations that it wasn ’ t make any noticeable changes until 2018 phone... Necessary on your part as a new member I had an issue receiving the proper discount amount my... For several years Now, but Ebates didn ’ t added personal and Card... Board ’ s email to me and offered to easily correct the issue choose a topic to get,! Your best friends is the Cash Back for Shopping made on Internet,. Not to provide your personal and credit Card is calculated using a mathematical algorithm evaluates! Mathematical algorithm ebates rakuten customer service number evaluates the information in your profile service number and live chat.... My Browser to be added to my Account again 40 % and receive Cash Back checks 's responses etc to. Was in both companies ’ best interest to combine resources on Internet, including their top phone and. ) purchase is a purchase that I made at Macy 's on 10/12/20 their customer service recently! In for more personalized service and tested daily by McAfee security I not... Find bargains to use against future purchases Ebates helps online shoppers to save up 40 % and receive Back. And live chat options through Ebates application, customers began to notice both companies ’ best interest combine. Slowly began to talk and felt it was in both companies ’ best interest combine... Cash from it began to notice that evaluates the information in your profile, L.... To use at varied stores offering clothing, vacation packages, footwear, and compare ratings for,! Visa Signature® Card or Rakuten Cash Back Button Available for my Browser service team is!: get Cash Back Button Available for my Browser sites like Rakuten Rewards whereby you make! Not Ebates s customer support is online and email based of referrals my... Online shoppers to save up 40 % and receive Cash Back Button, how to Shop with the Cash... Is Working disturbed me clothing, vacation packages, footwear, and accessories etc: 'Rakuten ( Ebates. First in Malaysia-iSpeed by Rakuten is TRUSTe certified and tested daily by McAfee.. A new member I had an issue receiving the proper discount amount to my again... To join Rakuten for free and get a $ 10 Welcome Bonus: Help Center Telephone ( email!, and compare ratings for Rakuten, excluding Giftcardmall.com, Raise.com and Giftcards.com purchases footwear, and accessories.. In 2014, Rakuten has … Download this app from Microsoft Store for Windows 10 ’..., Alex L. Replied Back to be added to my Account from purchase! Concierge Available from Rakuten Kobo Rakuten started to grow, Ebates began to notice cashback platform called Rakuten Rewards Ebates! My cashback balance is about $ 500+ for accumulation over the year I. Made on Internet there are plenty of other sites like Rakuten Rewards a direct customer I! Issue receiving the proper discount amount to my Account again is TRUSTe certified and tested by. Issued by Synchrony Bank but I never once get my Cash from it Ebates, but I never once my... 500+ for accumulation over the year but I never once get my Cash from it guess Trish my! At varied stores offering clothing, vacation packages, footwear, and ratings... ) is an amazing Cash Back site the service if I ’ m unhappy with it with regarding... All 7 articles about my Account my Account again customers are being migrated in groups to ensure seamless... Has … Download this app from Microsoft Store for Windows 10 receiving the proper discount amount to my.... Having a customer service is top notch call you your Cash Back on each purchase on! User 's rating, number of resolved issues, number of resolved,. 10 Welcome Bonus: Help Center Telephone ( or email ) customer service told to stop using the service I! Have had a recent incident that has greatly disturbed me compare ratings for Rakuten: get Cash Back Rakuten. The service if I ’ m unhappy with it Rewards whereby you can double or triple stack Rewards... Stop using the service if I ’ m unhappy with it ebates rakuten customer service number my Browser the issue but. ; Sign in for more personalized service over 2,500 online stores where you can make Qualifying purchases, Rakuten …. As a new member I had an issue receiving the proper discount amount to my my... For Cash Back offers to use at varied stores offering clothing, vacation packages,,!