To find out more about BT, read our in-depth BT provider review or find out how much you could save if you switch to BT. My gut feeling is that Halo is being marketed to get around this change. Our Verdict. Only TalkTalk, with a miserable 17.5% of its customers very dissatisfied, fared worse. Read our full reviews of BT TV and Sky TV here. BT Broadband offers a comprehensive range of broadband options, and it’s widely available. BT seems to be limiting sales of its ADSL broadband package, and it only appears as an option on the BT Broadband website in some areas (possibly those where fibre is not yet available). Payment by Direct Debit. Ofcom’s latest research, conducted in November 2018 and published in 2019, found that the average speeds for BT’s ADSL services over a 24hr period were slower than those of Plusnet and Sky, while BT also had the slowest speeds for 36Mbits/sec fibre broadband, with a 24hr average of 26.6-29.2Mbits/sec against Sky’s 32.3-34.2Mbits/sec and EE’s 32.5-34.8Mbits/sec. What are your holiday cancellation rights? Over 65% of the customers we surveyed said they were either satisfied or very satisfied with their connection’s reliability, although nearly 13% were either dissatisfied or very dissatisfied. Here, 80% of customers said they were happy with the overall service, putting BT behind Virgin Mobile (85%), Plusnet (86%) and the rest, but still ahead of TalkTalk, at 79%. BT offers a minimum speed guarantee of 100 Mbps known as the BT … So if a new customer is being offered fibre for £36.00 a month, then an existing customer on the same package will at renewal need to be offered the same deal. If you’re a BT Plus customer it’ll cost an additional £5 per month, or for standard BT Fibre customers (Superfast Fibre Essential, Superfast Fibre and Superfast Fibre 2), £10 a month. Which is well above the fastest average speeds you can expect on BT's Superfast packages. This comes with average download speeds of 100Mbps for £29.99 per month - … Thanks to its links to OpenReach, BT is one of the few providers selling ‘full fibre’ FTTP services, where the fibre connection doesn’t stop at the streetside cabinet but makes it all the way to your home or business. BT is the only internet service provider (ISP) to offer cloud storage like this. Technical specifications. Log into My BT to find out your eligibility. Funnily enough, BT and TalkTalk held the same position in Ofcom’s most recent customer satisfaction survey (released April 2019). Speed Test (check your broadband speed instantly using the most accurate UK based speed test) ... BT: Package: BT Full Fibre 900: Local: This is a local package only available in … FIND A PRODUCT. If you are offered BT’s Unlimited ADSL broadband package, it will set you back £27/mth with an upfront cost of £30. It's a rather confusing package name - then again, the G.fast Fibre 100 package offers average speeds of 145Mb which isn't self-explanatory either. You can't use the Complete Wi-Fi discs with Sky, Plusnet, EE, Virgin Media or any other household-name supplier. While ADSL speeds may be questionable, BT offers consistently fast and reliable fibre broadband services along with lots of added extras that customers will find genuinely useful. Tested at £500. In today's video, I give my impressions on the BT's new nearly gigabit consumer broadband internet! Prices and terms subject to change during the contract term. If you are on Fibre 100 and Fibre 250 you may be able to get even faster speeds with our new Full Fibre products. Fortunately, then, in the latest BT Broadband sale, you can save £240 off two of its fastest Full Fibre broadband packages. ... Ultrafast Fibre 100 gives you 145Mbits/sec average speeds for £39.99/mth, rising to £47.99/mth at the end of the 24 month contract. If you’re living at an address that has access to full fibre broadband from BT, you can currently choose from the following three full fibre plans: Full Fibre 100 has an average download speed of 150Mbps and an average upload speed of 30Mbps. Fibre Essential delivers an average speed of 36Mb, so it is hard to see why anyone would choose the ADSL option unless they had to. BT now offers five fibre-optic packages, with slightly confusing names. How to find boiler cover for your buy to let, reports suggest that BT may now be restricting sales of its ADSL services, ADSL speeds tend to very more than fibre speeds and experience more disconnections, Unlimited usage across all packages – no traffic management or data caps, Extra features including cloud storage and security features, Extensive and global public Wi-Fi hotspot access, Potential for major price hikes when contract ends. New customers of BT’s Consumer UK broadband ISP division, specifically those who use their availability checker and are not covered by either their FTTC or FTTP based “fibre” service, are now being given the option of taking a new “4G Home Broadband” service with “maximum” speeds of either 15Mbps or 30Mbps.. BT actually came last of our seven major providers overall, with more than a third of customers surveyed saying they would not recommend the service to a friend. 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